Pricing

A complete platform on self-serve — from $99/month

Every self-serve plan is powerful and complete: 24/7 AI intake, branded widget, attorney dashboard, document collection, CRM syncs, and Florida-Bar-compliant rails — with instant signup and no setup fee. Step up to Elite Managed for the done-for-you upgrade with dedicated infrastructure, deeper customization, and hands-on support.

Included in every self-serve plan

24/7 AI client intake
Branded chat widget
Attorney dashboard + real-time leads
Document collection & client portal
CRM webhook syncs
Multilingual intake (EN + ES)
Email + SMS notifications
Row-level security & encryption
Florida-Bar-compliant intake rails
A few advanced items — dedicated single-tenant infrastructure, custom integrations, multi-state compliance mapping, enterprise audit logging, and founder-led implementation — are Elite Managed only.

Choose your plan

Selected
Starter
Solo attorneys
$99
/mo
★ Most Popular
Growth
2–8 attorneys
$249
/mo
Scale
Growing & mid-size firms
$499
/mo
Elite Managed
Large & multi-office firms
Custom
$450–$950+/mo
Add-ons

Upgrade any plan with self-serve add-ons

Buy, upgrade, or cancel any add-on from your billing dashboard after signup. All add-ons are monthly and layered on top of your base plan.

Extra document storage

Storage top-ups

Recurring monthly, stacks on top of the storage included in your plan.

  • +10 GB$3/mo
  • +25 GB$7/mo
  • +100 GB$19/mo
  • +500 GB$79/mo
Outbound SMS

Bring your own Twilio

Connect your own Twilio account under Settings → SMS Automation. Twilio bills you directly for messages at their standard per-segment rates — neoLEGAL adds no markup and enforces no platform SMS cap.

  • Platform fee$0
  • Per-message costTwilio's rate
CRM sync

CRM Integration

Push every qualified lead to Clio, Filevine, HubSpot, or a custom webhook — with automatic retry.

  • CRM webhook + retry queue$49/mo

Bring your own CRM endpoint. No per-lead fees.

Add-ons are managed from Dashboard → Billing after signup. Cancel anytime — access continues through the end of your paid period.

Compare plans feature by feature

FeatureStarterGrowthScaleElite Managed
Business outcomes
Never miss another qualified lead (24/7 coverage)
Increase signed cases with faster follow-up
Reduce receptionist & intake staff workload
Scale case volume without hiring
Consistent, professional client experience across channels
Enterprise-grade reliability & dedicated infrastructure
Firm & seats
Attorney seats included1Up to 8UnlimitedUnlimited
Role-based access (owner, attorney, paralegal, intake)
Team collaboration & lead assignment
Multi-office / multi-team support
AI intake
11-step Florida-Bar-compliant chatbot
AI conversations / month3001,0003,000Unlimited
Practice areas configured1UnlimitedUnlimitedUnlimited
Custom qualification rules per practice area
Multilingual intake (EN + ES)
AI voice receptionist (add-on)Add-onAdd-onIncluded
Widget & branding
White-labeled chat widget
Custom logo, colors, practice areas
Custom subdomain (intake.yourfirm.com)
Custom domain (CNAME)
Messaging & documents
Document storage5 GB20 GB50 GBUnlimited
SMS notificationsVia your TwilioVia your TwilioVia your TwilioVia your Twilio
Email notifications
Client portal
Calendar & consultation scheduling
Integrations
CRM webhook sync (Clio, Filevine, Smokeball)
REST API access
Custom integrations & workflows
Analytics
Real-time attorney dashboard
Conversion & source attribution reporting
Custom reports & exports
Security & compliance
Row-level security & encrypted storage
Florida Bar-compliant intake rails
Dedicated single-tenant infrastructure
Custom compliance mapping (multi-state)
Enterprise audit logging & security review
Support
Email support
Priority chat support
SLA-backed response times
White-glove implementation with founder
Direct line to founder

Frequently asked questions

How does billing work?
Every self-serve plan is paid from day one, starting at $99/month with no setup fee. Upgrade, downgrade, or cancel anytime from your firm settings — no long-term contracts.
What's the difference between SaaS and Elite Managed?
Self-serve SaaS (Starter, Growth, Scale) is a complete, feature-rich platform for most firms — 24/7 AI intake, branded widget, dashboard, document collection, CRM syncs, and compliance rails, all on shared multi-tenant infrastructure with row-level security. Elite Managed is the done-for-you upgrade: dedicated single-tenant infrastructure, deeper customization, custom integrations, multi-state compliance mapping, and hands-on implementation and support from the founder.
Can I switch plans later?
Yes. Upgrade or downgrade at any time from your firm settings. Elite Managed conversions include a data migration path.
What happens if I go over my monthly limits?
You'll get in-app and email alerts before you hit each cap (AI conversations, storage, SMS). Overages roll into a next-tier upgrade so nothing breaks mid-month.
Do you charge a setup fee?
No — all self-serve plans (Starter, Growth, Scale) have zero setup fee. Elite Managed includes a founder-led implementation scoped per firm.
Is neoLEGAL AI a law firm?
No. neoLEGAL AI is software only. It does not provide legal advice or representation. All intake flows are compliant with Florida Bar Rules 4-1.18, 4-4.2, 4-7.12, and Ethics Opinion 24-1.
Elite Managed Service

Need dedicated infrastructure and white-glove setup?

Visit our Elite Managed service for larger firms and more complex needs — dedicated single-tenant infrastructure, deeper customization, and hands-on implementation from the founder.

Visit Elite Managed